Ghosting in business: the silence that weakens relationships
- Caroline Bergeron
- 27 janv.
- 2 min de lecture
Ghosting.
It's a topic often discussed in matters of love.
Much less so in business.
And yet… it is everywhere.
Emails without response.
Messages left as “read”.
Promises of a callback that never come.
Encounters that suddenly had no further consequences.
In business as in professional relationships, ghosting leaves a mark. A grey area made up of misunderstandings, unspoken words, and doubts.
What really happens when someone disappears without explanation?
When silence falls without explanation
When communication is abruptly cut off, without context or explanation, one thing is certain:
We leave the other person in uncertainty.
The human mind hates a vacuum.
So he fills it in.
He interprets.
He has doubts.
👉 Did I say something wrong?
👉 Was I deemed incompetent?
👉 Did I misread the signals?
Ghosting does not end a relationship.
He leaves it unresolved — and that's often worse.
Why does ghosting happen in business?
Contrary to popular belief, ghosting isn't always a matter of conscious disrespect. It's often linked to:
• fear of conflict
• the discomfort of saying no
• the lack of clarity
• Overload and lack of organization
• emotional avoidance
In a world where everything moves fast, some choose silence rather than relational courage.
But this choice comes at a cost.
What ghosting really says
Ghosting is often a way of avoiding a conversation deemed difficult.
Being ghosted is like receiving a silent message… but one that carries a lot of meaning.
In business, this phenomenon is detrimental:
• trust
• credibility
• the quality of relationships
• professional reputation
In the long term, it creates fragile relational cultures, where people no longer dare to speak, ask or clarify.
How to avoid ghosting — and being ghosted
Good news: ghosting is not inevitable.
Several key principles can transform our relationship dynamics:
Focus on clear communication
Saying no clearly is always more respectful than disappearing.
State your expectations from the outset
What is clear from the beginning avoids many silences at the end.
Developing relational courage
Difficult conversations are often the ones that help relationships grow.
Remember that respect doesn't take more time
An honest message is better than a long silence.
Learning to deal with ghosting without completely questioning yourself
Sometimes, the other person's silence speaks more about them than about you.
Because what we try to avoid always ends up catching up with us.
Ghosting is a revealer.
Of our fears.
Within our limits.
Our way of relating.
In business, as in life, the quality of our relationships rests on one simple… but demanding thing:
the courage to say what needs to be said, with kindness and respect.
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